Technical Operations Specialist
Core
Support the operation, maintenance, and continuous improvement of critical OSS and network management platforms used to monitor and manage telecommunications networks.
Role type
Technical Operations Specialist (OSS)
Builds
Operational stability and service performance for telecommunications networks
Domain
Telecommunications / Network Operations
Required skills
Linux/Unix administration, SQL, VMware/virtualization, ITIL processes (Incident/Problem/Change Management), root cause analysis, vendor coordination
Preferred skills
Shell scripting, automation, fault management, performance management
Technologies
Ericsson ENM, Nokia NetAct, Huawei U2020, Cisco Prime, IBM Netcool, Linux, VMware
Responsibilities
Monitor and maintain OSS platforms, manage incidents and changes, troubleshoot issues and perform RCA, coordinate with vendors, execute upgrades and patching, support application onboarding, drive automation improvements
Seniority
Mid-level, hands-on IC