Medical Receptionist
Core
Front desk receptionist and booking agent for a medical imaging practice, managing patient appointments and inquiries for X-ray, Ultrasound, CT, and MRI services.
Role type
Medical Receptionist / Booking Agent
Builds
Patient appointment scheduling and front desk operations for medical imaging services
Domain
Healthcare / Medical Imaging
Deliverable
client delivery
Required skills
Medical imaging experience, medical terminology knowledge, bookings system proficiency, computer skills, patient care, communication
Preferred skills
Experience in dental, allied health, hospital, or radiology front desk
Responsibilities
Answering calls from patients and referrers, scheduling appointments using RIS system, optimizing workflow, quoting fees and Medicare rebates, prepping patients for visits, liaising with referrers and doctors for result delivery, greeting patients at reception