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Principal Solutions Architect - Observability

Chicago, IL💼 Full-time💰 $70–$70🗓 2026-05-26 → 2026-09-26

Core

Trusted advisor and technical authority helping customers design and implement innovative observability solutions using Elastic and OpenTelemetry standards to achieve business goals.

Role type

Principal Solutions Architect (Observability)

Builds

Elastic Observability solutions (metrics, tracing, logging) and OpenTelemetry implementations

Domain

Cloud-native observability, infrastructure monitoring, application monitoring, logging, OpenTelemetry

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

OpenTelemetry expertise, technical presales/consulting, PoC development, Kubernetes, Kafka, Postgres, SRE/developer practitioner experience, solution design and presentation, customer relationship management, influence and inspiration, travel readiness

Preferred skills

Contributions to OpenTelemetry ecosystem, GenAI capabilities knowledge, cybersecurity ecosystem understanding

Technologies

Elastic Observability, OpenTelemetry, Kubernetes, Kafka, Postgres, GenAI

Responsibilities

Serve as technical lead and trusted advisor for Elastic Observability solutions; Provide thought leadership and champion OpenTelemetry evolution; Collaborate with sales to design tailored observability solutions; Guide customers in adopting observability standards; Architect for high-fidelity observability at scale; Lead technical discussions and demonstrations; Develop proof-of-concept solutions; Create instructional workshops; Nurture relationships with key decision-makers; Drive best practices for observability architecture; Contribute product feedback; Represent Elastic at industry events; Build technical documentation

Seniority

Principal, hands-on IC with strategic influence

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