Parts Interpreter
Core
Transform technical needs into seamless solutions by interpreting and providing spare parts for heavy-duty vehicles, ensuring customer satisfaction and timely order fulfillment.
Role type
Senior IC parts interpreter and warehouse coordinator
Builds
Spare parts inventory, customer quotations, and dispatches for Yutong buses and heavy-duty vehicles
Domain
Automotive / Heavy Vehicle Industry
Required skills
Parts interpretation, customer relationship management, quotation preparation, inventory management, freight process knowledge, forklift operation, system proficiency (Pentana/ERA)
Preferred skills
Heavy vehicle industry background, Pentana/ERA systems experience
Technologies
Pentana, ERA
Responsibilities
Provide parts advice and support to customers and workshops, prepare customer quotations and estimates, investigate and resolve customer issues, liaise with service and workshop staff, raise purchase orders, manage parts inventory and stocktakes, perform warehouse duties including pick/pack/despatch and forklift operation, process incoming inquiries, arrange shipment with local couriers
Seniority
Mid-level, hands-on IC
