Team Lead, Financial Crimes
Core
Lead, support, and develop a team of Financial Crime Officers and Senior Financial Crime Officers to manage frontline operations, maintain service levels, and ensure compliance in a 24/7 environment.
Role type
Senior IC team lead (financial crime)
Builds
A high-performing, inclusive frontline team capable of delivering strong customer outcomes and maintaining risk awareness.
Domain
Financial services / Payments / Fraud management
Required skills
People leadership, coaching, performance management, change management, communication, relationship building, fraud management knowledge, AML/CTF requirements knowledge, process improvement
Preferred skills
Financial services experience, card-related products knowledge, online banking fraud knowledge, quality insights usage
Responsibilities
Lead, coach, and develop a frontline Financial Crime team; Build an engaged and inclusive team culture; Manage performance with fairness and consistency; Embed a culture of accountability, service, and risk awareness.
Seniority
Senior, hands-on IC
