Data Scientist – Berlin
Core
Designing and deploying automated workflows and data products for Operations and Customer Support staff to enhance customer experience.
Role type
Senior IC data scientist (LLM & Operations)
Builds
Automated workflows, data products, and AI agents for customer support
Domain
Fintech / Financial Services / Customer Operations
Deliverable
production ML models
Required skills
End-to-end data science, Machine Learning, SQL, Python, Software Engineering, LLM development, Prompt Engineering, LLMOps
Preferred skills
Experience in customer service automations, Tabular and NLP data, Productionizing ML products
Technologies
Python, numpy, pandas, matplotlib, scikit-learn, openai, anthropic, google-genai, llama-index, langchain, dspy, langsmith, langfuse, arize-phoenix, lunary
Responsibilities
Plan and execute service roadmaps, design scalable data product architecture, research/build/test/deploy ML models, monitor performance and optimize results
Seniority
Senior, hands-on IC
