Claims Officer
Core
Process outcome claims, progress payments, and wage subsidies for employment services programs while ensuring accurate data and contract compliance.
Role type
part-time claims officer (administrative)
Builds
accurate claim records and payment outcomes for employment service providers
Domain
employment services / government-funded programs
Deliverable
dashboards & analysis
Required skills
claims processing, data analysis, record keeping, eligibility investigation, stakeholder liaison, Microsoft Excel
Responsibilities
Review and process outcome claims and progress payments accurately and on time; Monitor placements and outcomes to identify upcoming claim opportunities; Investigate claim eligibility and analyse data to identify trends and ineligible claims; Maintain accurate records and resolve errors or duplication; Support and guide Consultants on claims requirements; Liaise with employers to confirm placements and maintain records.