Business Process Analyst
Core
Analyze, document, and improve business processes to support an ERP transformation and future-state governance for Caterpillar dealerships.
Role type
Business Process Analyst
Builds
Process documentation, governance materials, reports, and dashboards
Domain
Industrial equipment / Motors / ERP transformation
Deliverable
dashboards & analysis
Required skills
Business process analysis, process mapping, data analysis, stakeholder facilitation, workshop facilitation, reporting solution development
Preferred skills
Power BI, Power Apps, continuous improvement practices
Responsibilities
Facilitate workshops to capture and map current and future-state business processes; Identify process variations, improvement opportunities, risks, and impacts; Collect, validate, and analyze process performance data; Develop process documentation, governance materials, reports, and dashboards; Support process governance forums with insights and recommendations; Maintain process repositories and documentation; Partner with stakeholders to support process adoption and readiness; Contribute to the development of reporting solutions using Power BI and Power Apps.