Reception Services Officer-SALE
Core
Provide first impression and front-line support for clients, staff, and visitors in community-based settings across Victoria.
Role type
Reception Services Officer
Builds
Customer service interactions and information referral within government social services
Domain
Public sector / Social services (child protection, housing, disability, family violence)
Deliverable
client delivery
Required skills
telephone service, visitor reception, information provision, stakeholder liaison, diversity awareness, professional communication
Responsibilities
Deliver high-quality telephone and reception service; attend to individual enquiries by establishing purpose and assessing service needs; maintain effective working relationships with staff at all levels.
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