Manager, Professional Services
Core
Provide leadership to project teams in Global Professional Services, ensuring successful project delivery, client satisfaction, and operational efficiency.
Role type
Manager, Professional Services
Builds
Secure trust infrastructure solutions for enterprises and government agencies
Domain
Computer & Network Security
Deliverable
client delivery
Required skills
Project management, stakeholder relationship management, team leadership and mentorship, business troubleshooting, financial reporting and forecasting, PSA software proficiency, strategic decision-making
Preferred skills
Experience in technical MSP or software consulting, advanced Excel/BI reporting, ability to speak to technical and executive audiences
Responsibilities
Lead project teams and oversee delivery, serve as primary escalation point, conduct project reviews and retrospectives, collaborate with Finance for metrics tracking, represent the organization in customer engagements, own team training and enablement
Seniority
Manager, hands-on leadership
