Senior Site Reliability Engineer
Core
Own operational quality for New Goodnotes, including reliability, performance, and incident response, while building an agentic SRE platform to automate routine operations.
Role type
Senior Site Reliability Engineer (founding team)
Builds
Agentic SRE platform, observability dashboards, automation tools, and resilient infrastructure for New Goodnotes
Domain
SaaS / AI / Cloud Infrastructure
Required skills
SRE at scale, software engineering, AWS, distributed systems, observability (metrics/logs/traces), incident response, AI tools in engineering workflow
Preferred skills
AI agents, infrastructure as code (Pulumi), Kubernetes, OpenTelemetry, ClickHouse
Technologies
AWS, Kubernetes, Pulumi, OpenTelemetry, ClickHouse, ClickStack
Responsibilities
Define availability and reliability objectives; build observability and actionable alerts; investigate failure modes and improve resilience; build agentic SRE platform with permissions and audit trails; lead incident response and recovery; reduce operational toil via automation; establish SRE practices across global teams
Seniority
Senior, hands-on IC
