AI Engineer, Internal Tools
Core
Build and productionize AI agents, assistants, and workflow automations for Figma's internal business functions (Sales, Finance, People, Legal, Support) to solve real business problems.
Role type
Senior IC Applied AI Engineer (Internal Tools)
Builds
Production-ready AI agents, workflow automations, and reusable internal AI capabilities for enterprise systems.
Domain
Internal Business Technology / Enterprise AI
Deliverable
production ML models
Required skills
LLMs, agent frameworks, RAG, tool calling, API integration, system design, production system reliability, stakeholder management, AI evaluations, human-in-the-loop controls, enterprise security patterns
Preferred skills
MCP, agent orchestration, AWS Bedrock, Salesforce/Zendesk/Workday integration, prompt management, Okta/SSO/OAuth
Technologies
LLMs, RAG, MCP, Agent frameworks, AWS Bedrock, OpenAI, Anthropic, Salesforce, Zendesk, Workday, NetSuite, Slack, Okta, OAuth
Responsibilities
Partner with business teams to identify high-value AI opportunities; Design, build, and productionize AI agents and automations; Integrate AI applications with enterprise systems; Build evaluations and feedback loops for AI solutions; Design deterministic guardrails and human-in-the-loop controls; Identify reusable patterns and build shared AI components.
Seniority
Senior, hands-on IC
