IT Director, Infrastructure and Operations
Core
Strategic leadership for corporate IT infrastructure, enterprise networking, and end-user services supporting clinical operations in a medical technology company.
Role type
Senior IC IT Director (Infrastructure & Operations)
Builds
Scalable, resilient hybrid cloud and on-premises infrastructure for clinical and corporate operations.
Domain
Healthcare technology / Medical devices / Enterprise IT
Deliverable
infrastructure
Required skills
Infrastructure roadmap planning, hybrid cloud management, enterprise networking (SD-WAN, Zero Trust), fleet management (macOS/Windows), ITIL service delivery, budgeting, vendor management, disaster recovery planning, AI/automation adoption.
Preferred skills
Medical device/FDA-regulated environment experience, GxP/QMS compliance, directory architecture, professional certifications (AWS/Azure/CCNP/CISM/ITIL).
Technologies
Nutanix, Entra ID, hybrid AD, Intune, Jamf, Automox, SD-WAN, SASE, SOC 2, HITRUST, SOX, HIPAA.
Responsibilities
Lead and mentor team leads across Systems Engineering, Networking, and End User Services; Own multi-year infrastructure roadmap and capacity planning; Maintain high-availability computing environments for Clinical Operations; Direct enterprise network operations and Zero Trust implementation; Oversee tiered service desk and automated lifecycle management; Drive AI/automation adoption for support operations; Ensure audit readiness for SOC 2, HITRUST, SOX, HIPAA; Own disaster recovery and ransomware recovery programs; Manage infrastructure budgeting and vendor contracts.
Seniority
Senior, hands-on IC with management responsibilities
