Veterinary Clinical Staff Manager - Paramus, NJ
Core
Manage the support staff team (Veterinary Technicians and Assistants) to ensure high medical quality and excellent patient care in a 24/7 veterinary emergency hospital.
Role type
Senior IC clinical operations manager (veterinary support staff)
Builds
A high-functioning support staff team and a positive emergency care environment
Domain
Veterinary emergency medicine / Healthcare operations
Required skills
Recruitment and hiring, team leadership and development, conflict resolution, HR operations (payroll, onboarding, performance management), process improvement, budget management, scheduling
Preferred skills
Experience with exotic animals, ability to work in fast-paced/noisy environments, strong empathy and ownership
Technologies
None stated
Responsibilities
Interview, hire, and train Veterinary Technicians and Assistants; oversee support staff team and foster a learning culture; address interpersonal conflicts; manage HR operations including payroll and performance reviews; develop and maintain business processes for scheduling and workflow; support hospital manager with staffing and budget decisions; ensure support staff maintain licenses
Seniority
Senior, hands-on IC