Salesforce Analyst
Core
QA Analyst ensuring quality, reliability, and effectiveness of Salesforce-based solutions for clients.
Role type
QA Analyst (Salesforce)
Builds
Salesforce implementations and related business applications
Domain
IT Services / CRM / Cloud
Required skills
software testing, quality assurance, business analysis, process validation, test case creation, test plan execution, defect documentation, UAT, regression testing, integration testing, functional testing, Jira, Azure DevOps, data validation, workflows, business processes
Preferred skills
Salesforce, Apex, DocuSign, other enterprise technologies, proof-of-concept building, solution design validation, continuous improvement of testing standards
Technologies
Salesforce, Apex, DocuSign, Jira, Azure DevOps
Responsibilities
Partner with consultants, developers, and stakeholders to understand business requirements; Design, document, and execute test plans, test cases, and testing scenarios; Perform functional, regression, integration, and UAT; Identify, document, and track defects through resolution; Validate business processes and system configurations against client requirements; Support release readiness and deployment; Review system changes for downstream impacts; Create documentation of testing results and recommendations; Assist with building proof-of-concepts; Contribute to continuous improvement of testing standards and QA processes.
Seniority
Individual Contributor