Manager, Engineering (Business Technology)
Core
Lead engineering efforts for Garner's internal customer support engine, identity provider, and network infrastructure to support employee onboarding, offboarding, and security.
Role type
Engineering Manager (Business Technology)
Builds
Internal employee-facing systems (Identity Provider, Network, Support Engine)
Domain
Healthcare / Internal IT Infrastructure
Deliverable
infrastructure
Required skills
Identity management, Network infrastructure, Team leadership, Capacity planning, Stakeholder management, Security operations
Preferred skills
Strategic relationship management, Innovation in employee experience, High-urgency execution
Technologies
Okta, Iru, Crowdstrike, Serval / Ravenna, Claude, GWS, MacOS
Responsibilities
Own the identity provider solution end-to-end; Own the internal network end-to-end; Grow and develop the business technology team; Provide metrics on organization health (e.g., Support SLA adherence).
