Manager, Infrastructure
Core
Lead corporate technology infrastructure for a remote and hybrid workforce, managing identity, email, endpoint, cloud, and core enterprise systems.
Role type
Manager, Corporate Infrastructure
Builds
Reliable, secure, and performant identity, email, endpoint, and cloud environments for Forbes employees
Domain
Corporate IT / Enterprise Infrastructure
Required skills
Identity and access management (Okta, Azure AD, Active Directory), Microsoft 365/Exchange Online administration, Google Workspace management, Azure cloud infrastructure, Endpoint management (Intune, Autopilot, Jamf Pro), Email security (Mimecast, Proofpoint, SPF/DKIM/DMARC), Endpoint security (CrowdStrike), Networking fundamentals, People management, Project delivery
Preferred skills
Cloud/Identity/IT management certifications, Experience in security-conscious or compliance-driven environments
Technologies
Okta, Microsoft Entra ID, Active Directory, Microsoft 365, Exchange Online, Google Workspace, Slack, Zoom, SharePoint, Microsoft Intune, Windows Autopilot, Jamf Pro, Azure, Mimecast, Proofpoint, CrowdStrike
Responsibilities
Train, develop, and performance-manage one junior infrastructure engineer; Set priorities, assign work, and balance day-to-day operations with longer-term projects; Provide technical guidance and serve as senior escalation point for complex infrastructure issues; Build and maintain team standards, runbooks, and documentation; Partner with stakeholders on email and access matters (legal holds, eDiscovery, provisioning, offboarding); Own infrastructure projects from planning through delivery; Manage vendor relationships, licensing, and renewals; Participate in after-hours and weekend on-call rotation for critical incidents
Seniority
Manager, hands-on IC with people management