Product Manager - Risk Experiences
Core
Own a defined part of the Risk Experiences and Risk Central roadmap to shape how customers and employees experience risk, reducing friction for legitimate businesses while holding the line on fraud.
Role type
Product Manager (Risk & Payments)
Builds
Customer-facing risk experiences (verification, holds, notifications) and internal risk case management workflows (Risk Central)
Domain
Fintech, Payments, Fraud, Risk
Deliverable
product features
Required skills
Product management (2+ years), end-to-end feature ownership, customer-facing experience design, product requirements & user stories, data analysis (SQL/Tableau/Mixpanel), cross-functional partnership, written communication
Preferred skills
Onboarding/KYC/KYB experience, internal tools for operations/analytics, fintech/payments background, AI/agent-based workflows
Technologies
SQL, Tableau, Mixpanel, AI tools
Responsibilities
Own roadmap areas from discovery to launch; design customer flows to reduce drop-off; write PRDs and metrics; partner with risk ops to improve case review; drive execution with engineering; define and track success metrics; draft half-year roadmap; use data/AI to prioritize builds
Seniority
Mid-level, hands-on IC
