Principal Product Manager, AI Agents & Automation
Core
Own AI agents and automations that handle voice and text interactions for prospects and tenants, managing real actions like payments and access in self-storage operations.
Role type
Principal Product Manager (AI Agents & Automation)
Builds
AI agents, voice/text experiences, and automation workflows for self-storage facilities
Domain
Specialty real estate (self-storage) + AI/LLM
Deliverable
production ML models
Required skills
LLM-powered product shipping, agent system architecture (models, context, retrieval, tool calling, orchestration, memory), defining success criteria for nondeterministic products, regulated workflow rules (verification, permissions, handoffs), cross-team leadership, technical prototyping
Preferred skills
Voice/contact center products, MCP/agent frameworks, payment/identity/collections workflows
Technologies
LLMs, MCP tools, APIs
Responsibilities
Own end-to-end AI agents for voice and text; prioritize workflows; define action rules and compliance requirements; configure operator self-service settings; define quality thresholds and launch gates; partner on shared APIs and MCP tools
