Operations Manager, DC ( Maryland )
Core
Lead and supervise a fulfillment operations team managing inbound, pick/pack, and outbound shipments to ensure safe, productive, and efficient campus operations.
Role type
Senior Operations Manager (Fulfillment/Logistics)
Builds
Fulfillment operations for retail clients
Domain
Retail / Logistics
Required skills
Lean process improvement, Six Sigma, team leadership (up to 100), shift planning, quality assurance, budget management, data analysis, SOP development, stakeholder communication
Preferred skills
Six Sigma certification, experience with seasonal staffing management
Technologies
Microsoft Excel
Responsibilities
Manage inbound, pick/pack, and outbound shipment operations; Develop and execute daily operational strategy; Lead performance management and coaching for direct reports; Oversee quality assurance metrics and continuous improvement initiatives; Manage seasonal staffing relationships and labor needs; Control budget for the value stream; Ensure safety and productivity targets are met.
Seniority
Manager, hands-on leadership