Associate Service Data Operations Analyst
Core
Associate analyst managing day-to-day client service delivery, exception monitoring, and SLA adherence for Benchmark and Index solutions.
Role type
Associate Service Data Operations Analyst
Builds
Client service delivery for Benchmark and Index solutions
Domain
Capital Markets / Financial Data Operations
Required skills
Query and exception management, SLA monitoring, incident tracking, JIRA, Excel, UI-based platforms, financial data workflows
Preferred skills
Benchmark and index domain knowledge, process improvement, root-cause analysis
Responsibilities
Perform BAU activities for query and exception management, monitor alert timelines, provide timely updates for SLA-bound requests, track incidents, respond to basic client queries, support project execution, update internal knowledge documentation
Seniority
Junior, mentored IC