VP Payments Operations Manager (Hybrid)
Core
Oversees daily operations and long-term strategy for bank payments (ACH, Wires, Real-Time Payments, FedNow, Push to Card), ensuring timely, efficient, secure, and compliant processing for clients, originators, and processors.
Role type
VP of Payment Operations Manager
Builds
Operational support for new payment options, client onboarding, and sales enablement for revenue growth.
Domain
Financial Services / Payments Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Payments operations management, strategic planning, disaster recovery planning, change management, vendor management, regulatory compliance, team leadership, problem-solving, analytical abilities
Preferred skills
Accounting and reconciliation, system troubleshooting, RFP participation, process optimization, stakeholder communication
Technologies
ACH platforms, Wires platforms, Cash management systems, SFTP vendors, File movers, FedNow, Push to Card systems
Responsibilities
Manage payment operations team and daily workflows; Design and monitor disaster recovery and business continuity plans; Oversee change management for payment system projects; Analyze opportunities to maximize operational efficiencies; Act as primary escalation contact for client issues; Participate in RFPs for 3rd party fintech providers; Maintain awareness of regulatory updates impacting payment types.
Seniority
VP, strategic leadership & team management