Senior Product Operations Manager
Core
Building Tekmetric's product metrics program from the ground up, defining outcome models, and translating data into strategic insights for product leadership.
Role type
Senior Product Operations Manager (Analytics & Metrics)
Builds
Product metrics program, multi-variable outcome models, and self-service analytics toolkits
Domain
SaaS / Auto Repair Software
Deliverable
dashboards & analysis
Required skills
Statistical methods (regression, correlation, predictive modeling), SQL, BI tool proficiency (Looker, Mixpanel, Redshift), data governance, cross-functional alignment, strategic storytelling
Preferred skills
SaaS or platform product experience, fluency with AI tools for data synthesis
Technologies
Looker, Pendo, Mixpanel, Redshift, SQL
Responsibilities
Design and evolve the product metrics program; build multi-variable outcome models linking product inputs to business results; conduct deep-dive analyses on customer behavior and usage patterns; develop dashboards and templates for self-service insights; partner with Engineering and Data teams on event tracking and data governance; translate complex data into actionable recommendations for executive reviews and roadmap decisions
Seniority
Senior, hands-on IC
