Reactive Maintenance Coordinator - 6 Month FTC
Core
Central coordination and first technical point of call for reactive maintenance works across Telecommunications, Banking, Finance, and Manufacturing, ensuring tasks are correctly understood, prioritized, allocated, and monitored to completion.
Role type
Senior IC maintenance coordination specialist
Builds
Reactive maintenance service delivery for multiple industry and household brands
Domain
Facility Management / Technical Trades
Required skills
Technical judgement for triage, work order lifecycle management, supplier performance management, SLA/KPI monitoring, stakeholder communication, risk escalation, budget control
Preferred skills
Trade background (electrician, HVAC, building services), experience in high-volume reactive environments, CMMS platform proficiency
Technologies
Microsoft 365, CMMS platforms, work order systems, reporting tools
Responsibilities
Monitor reactive works from diagnosis through close-out; identify jobs at risk of SLA breach and escalate; allocate work to appropriate suppliers/technicians; manage supplier attendance and service reports; provide structured stakeholder updates on task status and risks; clarify job scope to reduce repeat visits; maintain accurate work order records and jeopardy registers.
Seniority
Mid-Senior, hands-on IC