Customer Success Engineer - Japan
Core
Create engineering-grade digital models of electricity grids using GIS, LiDAR, and data integration to help utilities optimize investments and manage risks.
Role type
Senior Customer Success Engineer (GIS/Data Integration)
Builds
Digital twin models, automated delivery workflows, and client-specific dashboards for power grid resilience.
Domain
Energy infrastructure / Power grids / GIS
Deliverable
production ML models
Required skills
GIS/CAD geoprocessing, LiDAR data processing, FME, database management, Python or similar programming language, cloud software proficiency, spatial reasoning
Preferred skills
Japanese utility system familiarity (ESRI, PLS-CADD), system implementation experience, Japanese design standards knowledge
Technologies
FME, ESRI, GIS platforms, Cloud-based software, PLS-CADD
Responsibilities
Design automation-first delivery workflows for large datasets; Unite and reconcile GIS, LiDAR, and non-spatial data sources; Build reports and dashboards tailored to client requirements; Configure client projects and integrate the Neara platform with utility systems; Detect and remediate inaccuracies in digital models; Partner with engineering teams to identify platform improvements and localisation needs.
Seniority
Senior, hands-on IC