Retail Vehicle Advisor
Core
Field specialist who inspects, picks up, and transports used vehicles from customers in Calgary to Clutch's storage facility while providing on-site customer service.
Role type
Retail Vehicle Advisor (Field Specialist)
Builds
Clutch's physical vehicle acquisition and customer pickup operations in Calgary
Domain
Automotive retail / Used car sales
Deliverable
client delivery
Required skills
vehicle inspection, customer service, paperwork completion, driving, vehicle loading and securing
Preferred skills
experience driving larger vehicles
Technologies
guided inspection app, customer tracking system
Responsibilities
Inspect vehicles for cosmetic and mechanical condition using a guided app; meet customers off-site to pick up vehicles; safely operate a car hauler truck to transport vehicles; complete customer paperwork and track interactions; provide exceptional customer service at retail and off-site locations.
Seniority
Individual Contributor, entry-level to mid-level