Customer Experience & Vehicle Intake Coordinator
Core
Field specialist who inspects, picks up, and transports used vehicles from customers in Calgary while providing on-site customer service.
Role type
Field operations coordinator (vehicle intake)
Builds
Clutch's used car acquisition process in the Calgary market
Domain
Automotive retail / Logistics
Deliverable
physical/clinical work
Required skills
vehicle inspection, customer service, paperwork administration, driving, vehicle loading and securing
Preferred skills
experience driving larger vehicles
Technologies
guided inspection app, customer tracking system
Responsibilities
meet customers to inspect and pick up vehicles, operate car hauler truck to transport vehicles, complete customer paperwork and track notes, provide exceptional customer service at pickup locations
Seniority
Entry-level, hands-on IC
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