Field Service Team Lead (Installations) – Cardiff & South Wales, UK (Fixed-Term, Minimum 30 Hours/Week)
Core
Lead and coordinate a team of Field Service Technicians to install camera hardware and configure retail operating systems at customer sites.
Role type
Field Service Team Lead (Installations)
Builds
Shelf-mounted camera systems for retail inventory and staff management
Domain
Retail technology / Computer vision hardware installation
Deliverable
physical/clinical work
Required skills
Team leadership, hardware installation, power tool operation, site safety compliance, troubleshooting, time management, night shift work
Preferred skills
Prior supervisory experience, technical aptitude
Technologies
Power tools, camera mounting equipment, company-provided installation tools
Responsibilities
Lead and coordinate a team of Field Service Technicians on site, Install and configure camera hardware, Conduct pre-installation site checks, Act as primary point of contact for customers, Review and sign off on completed installations, Maintain accurate records of installation activities, Operate power tools safely, Enforce safety protocols, Train and mentor team members, Meet team speed and quality KPIs
Seniority
Mid-level, hands-on IC with team lead responsibilities