Senior Backend Engineer - Cortex| IND
Core
Design, develop, and maintain scalable backend systems and APIs supporting Five9's AI initiatives and cloud contact center platform.
Role type
Senior Backend Engineer (Java/Microservices)
Builds
Scalable backend services, REST APIs, and platform capabilities for cloud contact center software.
Domain
Cloud contact center software, AI infrastructure, distributed systems.
Deliverable
production ML models | product features
Required skills
Java backend development, REST API design, Microservice architectures, Spring Boot, SQL/NoSQL databases, Redis, Security best practices, Mentoring
Preferred skills
Google Cloud Platform (GCP), Kubernetes, Gradle, CI/CD pipelines, Event Driven messaging systems, Contact Centre technologies (IVR, VoIP, Virtual Agents), AI Development Tools
Technologies
Java, Spring Boot, Redis, GCP, Kubernetes, Gradle, Gitlab
Responsibilities
Design and implement scalable microservices exposing REST APIs; Troubleshoot complex production and architectural issues; Mentor other developers through guidance and code reviews; Collaborate with product managers and cross-functional teams to align on requirements and delivery; Ensure development milestones are met and solutions align with business objectives.
Seniority
Senior, hands-on IC with mentorship responsibilities