Systems Administrator I
Core
Ensure Hopscotch Primary Care's core IT platforms are reliable, well-operated, and continuously improving to support scaling clinical operations and service quality.
Role type
Systems Administrator I (Infrastructure & Operations)
Builds
Internal tools, automations (AI agents, pipelines, Playbooks), and IT infrastructure for corporate and clinic environments.
Domain
Healthcare (Primary Care) + IT Infrastructure
Deliverable
production ML models | infrastructure
Required skills
Lifecycle management of hardware/software, Endpoint and server management, Cloud platform and SaaS administration, Identity & Access Management (IAM), Security and compliance configuration, Infrastructure automation, Incident monitoring and trend analysis, Change management, Disaster recovery planning.
Preferred skills
Mac and Windows identity/endpoint management, Network management (VLAN/WLAN), Cybersecurity principles (CIA), AI tooling (Claude, ChatGPT), CompTIA certifications.
Technologies
Azure Playbooks, Foundry pipelines, AI agents, Mac, Windows, VLAN, WLAN.
Responsibilities
Own full lifecycle of core IT systems; manage hardware/software lifecycle; configure endpoints and servers; administer cloud platforms and IAM; ensure security/compliance standards; monitor service quality metrics; drive infrastructure efficiency via automation; design internal tools; maintain IT standards and policies; support disaster recovery; provide technical support and escalate complex issues.
Seniority
Junior to Mid-level, hands-on IC
