Director, Product Learning & Development
Core
Architect and lead the global learning and knowledge strategy to transform complex robotics technology into accessible expertise for the workforce, partners, and customers.
Role type
Director, Product Learning & Development (Executive Architect)
Builds
End-to-end education ecosystem, multi-tenant Learning Tech Stack (LMS/LXP/Sandbox), global certification programs, and persona-based competency frameworks.
Domain
Robotics, Applied AI, Human-Robot Interaction, Global Services & Support
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic roadmap definition, P&L management, ecosystem architecture, curriculum design, organizational scaling, change management, cross-functional leadership, commercialization of training packages, AI-enabled learning adoption, competency modeling.
Preferred skills
Experience in high-growth hardware/software environments, building functions from 0-to-1, deep understanding of human-robot interface and supervisory workflows.
Technologies
LMS, LXP, Sandbox environments, Digital Twins, AI-powered learning tools, CRM, CS tools.
Responsibilities
Define multi-year strategic roadmap for technical readiness and customer enablement; manage functional budget and report on metrics like Support Deflection and Time-to-Value; architect and oversee the multi-tenant Learning Tech Stack; oversee creation of technical learning programs including robot supervision and teleoperation; scale the organization by recruiting and mentoring managers and technical trainers; serve as executive liaison between GSS, Product, and Engineering teams.
Seniority
Director, 5+ years managing managers, 10+ years progressive leadership.
