Senior AI Project Manager
Core
Manage end-to-end delivery of customer-facing software and AI projects, ensuring alignment with scope, timelines, and customer expectations for strategic enterprise engagements.
Role type
Senior AI Project Manager (Player-Coach)
Builds
Customer experience software and AI solutions for enterprise clients
Domain
AI / Customer Experience / Enterprise Software
Deliverable
production ML models | product features
Required skills
Project lifecycle management, Agile/Waterfall methodologies, stakeholder engagement, risk management, cross-functional coordination, documentation, adaptive planning
Preferred skills
PMP certification, conversational AI/LLM/NLU project experience, AI use case assessment, prompt engineering familiarity, AI governance knowledge, expectation setting for AI implementations, AI-specific risk tracking (data quality, model behavior, hallucinations), active AI tool usage
Technologies
LLM, NLU, conversational AI, generative AI
Responsibilities
Manage software and AI delivery projects end to end; Build and maintain project plans, schedules, and core delivery documentation; Communicate project status, risks, and dependencies to customers and stakeholders; Coordinate cross-functional teams (Solutions Engineering, Product, Customer Success); Support escalation handling; Contribute to PMO best-practice development; Adjust project plans proactively based on changing priorities or product capabilities
Seniority
Senior, hands-on IC with mentorship responsibilities
