Field Service Technician
Core
Diagnose, repair, and report on quality and design concerns for electric commercial trucks and battery systems in the field.
Role type
Field Service Technician (Electric Vehicle)
Builds
Electric commercial trucks and fleet electrification solutions
Domain
Electric vehicle manufacturing and commercial transportation
Deliverable
physical/clinical work
Required skills
High voltage (HV) electrical diagnosis, Low voltage (LV) electrical diagnosis, mechanical systems knowledge, electrical schematics interpretation, volt-ohm meter usage, customer support, case note documentation
Preferred skills
CDL class A or B, motors and harness systems experience, ASE Certifications, Google Suite proficiency
Technologies
Volt-ohm meters, Google Suite
Responsibilities
Diagnose and repair Xos vehicles and products; collaborate with design, engineering, and software teams; provide professional customer-facing support; complete timely and accurate repair orders and case notes; perform physical work on commercial vehicles including lifting over 50 pounds.
Seniority
Mid-level, hands-on IC