Delivery Analyst, New Zealand
Core
Execute and deliver professional services solutions for customers, acting as a subject matter expert in Diligent's GRC SaaS platform to guide solution rollout and project execution.
Role type
Advisory Specialist I (Risk & Audit) / Delivery Analyst
Builds
Professional services delivery, product enablement, and customer implementation journeys
Domain
Governance, Risk, and Compliance (GRC) SaaS
Deliverable
client delivery
Required skills
GRC domain expertise (governance, risk, audit, compliance), SaaS implementation experience, product configuration, stakeholder collaboration, project execution
Preferred skills
Analytics tool experience, platform-based product experience, GRC professional accreditation (CIA, CA, CISA, etc.)
Technologies
Diligent One Platform
Responsibilities
Configure and implement Diligent products for customers, guide clients on best practices for solution rollout, collaborate with internal teams to manage service requests, ensure timely and quality delivery of contracted services, support customers through the product enablement lifecycle
Seniority
Individual Contributor, early-career specialist