IT Engineer, Internal AI Infrastructure
Core
Design and build the runtime infrastructure, model routing, and observability layer for Figma's internal AI applications, bots, and agents.
Role type
Senior IC infrastructure/platform engineer (internal AI)
Builds
Shared hosting and execution infrastructure, model routing gateways, telemetry, audit logging, and cost-attribution systems for internal AI workloads.
Domain
Enterprise IT infrastructure + Generative AI operations
Deliverable
production ML models | infrastructure
Required skills
System design, infrastructure/platform engineering, LLM operations (model routing, agent runtimes, evals, instrumentation), identity and access management (Okta/SSO), observability, cost management
Preferred skills
Building internal AI platforms or developer platforms, MCP/agent orchestration frameworks, audit/compliance program experience (SOX/ITGC), founding team experience
Technologies
Okta, SSO, LLM gateways, agent orchestration frameworks
Responsibilities
Design hosting golden paths for internal AI apps and agents; build model routing layers based on cost and capability; stand up observability and cost-attribution systems; integrate identity and security patterns; partner with product AI teams to share gateways; shape platform strategy and best practices
Seniority
Senior, hands-on IC