Senior Onboarding Manager - API Platform
Core
Own the end-to-end onboarding and migration of thousands of healthcare practice locations for enterprise developer customers onto the Synchronizer API platform.
Role type
Senior Technical Program Manager / Implementation Lead
Builds
Migration plans, enablement layers, and repeatable onboarding processes for API integrations
Domain
Health-tech / API Platform / Developer Tools
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Technical program management, multi-stakeholder program execution, implementation planning, enablement strategy, API integration fluency, risk management, schedule governance
Preferred skills
Health-tech domain knowledge, EHR/PMS system familiarity, developer relations experience, building functions from scratch
Technologies
APIs, integration workflows, EHR/PMS systems
Responsibilities
Run enterprise migrations end-to-end including scope, sequencing, and milestone tracking; Build and maintain written implementation plans defining ownership between NexHealth and customers; Train customer teams to execute onboarding independently; Manage high-volume location onboarding schedules and track blockers; Coordinate cross-functionally between Engineering, Sales, and Support; Convert pilot programs into live production locations; Establish phase gates and entry/exit criteria for migration waves.
Seniority
Senior, hands-on IC