Business Intelligence Lead
Core
Lead business intelligence strategy, KPI frameworks, and executive reporting for sales, operations, and merchant teams across Southeast Asia.
Role type
Senior Business Intelligence Lead
Builds
Executive dashboards, KPI frameworks, and analytical deep-dives for operational performance and growth.
Domain
Fintech / Consumer Lending / Southeast Asia
Deliverable
dashboards & analysis
Required skills
SQL, BI tools (Looker, Tableau, Power BI, HEX), KPI framework design, root-cause analysis, stakeholder management, data modeling, forecasting
Preferred skills
Python/R, cloud data warehouses (BigQuery, Snowflake), ETL/ELT (dbt, Airflow), A/B testing, consumer lending analytics, team management
Technologies
SQL, Looker, Tableau, Power BI, HEX, Excel, Google Sheets, Python, R, BigQuery, Snowflake, Redshift, dbt, Airflow, Zoho, Zendesk, Jira
Responsibilities
Own the BI roadmap for SE countries; Define and maintain the KPI framework across sales, promoter, and merchant operations; Build and maintain executive dashboards for daily/weekly target vs. actual views; Extract, clean, and reconcile data from multiple sources using SQL; Conduct root-cause analyses on missed targets and translate findings into recommendations; Measure the impact of campaigns, incentives, and process changes on KPIs; Lead deep-dive analyses on growth, credit risk, and operational performance; Partner with cross-functional teams to frame business questions and size opportunities; Work with Data Engineering to define data requirements and improve pipelines; Support planning and forecasting cycles with Finance; Hire, coach, and develop the BI team; Monitor competitive trends in SEA consumer lending and synthesize strategy; Run and track A/B testing for all ops teams; Prepare materials and present insights for executive meetings; Build playbooks to store operational excellence assets.
Seniority
Senior, hands-on IC with team leadership
