AI/ML Engineer — Agentic AI Systems
Core
Build the intelligence layer of the Kaseya Intelligence Platform, an agentic AI runtime designed to automate IT operations for Managed Service Providers.
Role type
Senior IC machine-learning engineer (agentic AI systems)
Builds
Agentic AI workflows, behavioral anomaly detection models, and production AI systems for MSP IT automation
Domain
IT Management & Cybersecurity (MSP sector)
Deliverable
production ML models
Required skills
Python, LLM/agent orchestration (LangChain/LlamaIndex), cloud model providers (Bedrock/OpenAI/Vertex), evaluation harnesses, production ML implementation
Preferred skills
behavioral anomaly detection, time-series analysis, Kafka, Temporal, ClickHouse, API integrations, workflow automation
Technologies
Python, LangChain, LlamaIndex, Amazon Bedrock, OpenAI, Vertex AI, Kafka, Temporal, ClickHouse, OpenAPI
Responsibilities
Build agentic AI workflows interpreting PSA/RMM signals; Develop behavioral anomaly detection models; Implement detection signals for scope escalation; Build evaluation harnesses and benchmark pipelines; Integrate AI workloads with durable execution platforms; Partner with teams on monitoring and guardrails
Seniority
Senior, hands-on IC
