Senior Software Engineer, Applied AI and Customer Solutions
Core
Senior Software Engineer building and deploying AI-powered solutions for enterprise and campus customers, acting as a bridge between customer needs and core engineering.
Role type
Senior IC software engineer (applied AI & customer solutions)
Builds
Production-grade, secure, multi-tenant or hybrid AI solutions for enterprise customers
Domain
Enterprise Education / Applied AI / Cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Backend engineering, Cloud infrastructure, Agentic AI development, Data engineering, Identity & Access Management, Secure network connectivity, CI/CD, Production support, Customer-facing solutioning
Preferred skills
Modern agentic AI tooling (LangChain, LangGraph, RAG), Analytical data layers (Postgres, DuckDB), Solutions engineering background, Data privacy regulations knowledge
Technologies
Python, Java, Typescript, Docker, Kubernetes, Kafka, AWS, mTLS, VPC peering, PrivateLink, API gateways
Responsibilities
Map customer workflows and data to identify business problems, Rapidly prototype and demo AI solutions for customers, Harden validated prototypes into production deployments, Design secure multi-tenant or hybrid deployment architectures, Own CI/CD and production support for customer-embedded systems, Travel to customer sites for discovery, prototyping, and go-live phases
Seniority
Senior, hands-on IC with customer-facing responsibilities
