Senior Production Operations Engineer
Core
Senior Production Operations Engineer ensuring availability, resiliency, and performance of distributed services on AWS and Kubernetes for millions of users.
Role type
Senior hands-on IC Production Operations Engineer
Builds
Production-ready services, automation tools, observability dashboards, and incident response workflows for internal and public-facing platforms.
Domain
Cloud infrastructure, container orchestration, and large-scale distributed systems operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Distributed service operations, Unix/Linux internals, AWS services (ALB, Route 53, Lambda, RDS, DynamoDB), Kubernetes/EKS, Python/Go/Java, Infrastructure as Code (Terraform), Observability (Datadog, CloudWatch, Splunk), Incident management
Preferred skills
AI-assisted engineering workflows (Codex, Claude, Cursor), Payment/commerce systems experience
Technologies
AWS, Kubernetes, EKS, Docker, Terraform, CloudFormation, Jenkins, Spinnaker, Datadog, CloudWatch, Splunk, Grafana, BigPanda, Slack, JIRA, ServiceNow, Python, Go, Java, SQL, MySQL, Oracle, Snowflake
Responsibilities
Own application operations and production support for services in AWS and container environments; Drive production readiness including provisioning, automation, and rollback planning; Build scripts and tools to reduce toil and standardize practices; Improve observability and event correlation to reduce MTTD/MTTR; Support incident management and lead triage/mitigation; Partner with SRE and product teams to improve reliability; Drive performance, capacity, and cost optimization; Use AI-assisted tools to accelerate automation and analysis.
Seniority
Senior, hands-on IC
