Lead SRE
Core
Lead a global team of architects and engineers to deliver 24/7 support, incident response, and sprint-based development for enterprise clients across AI, data, and cloud technologies.
Role type
Senior IC/Lead Site Reliability Engineer (Managed Services)
Builds
Multi-cloud infrastructure (GCP/AWS/Azure) and managed service offerings for enterprise clients
Domain
Cloud infrastructure, AI, and data services
Required skills
Global technical team leadership, multi-cloud infrastructure management, incident response, operational process definition, customer relationship management, capacity planning, cross-functional collaboration
Preferred skills
GCP/AWS/Azure certifications, Google Cloud experience
Technologies
Google Cloud Platform, AWS, Azure
Responsibilities
Operate, develop, and scale a global technical team; Define and implement operational processes; Maintain key customer relationships and handle escalations; Manage shift schedules and on-call coverage; Work cross-functionally to maintain MSP, ISO, and SOC2 certifications
Seniority
Senior, hands-on IC with leadership responsibilities