Senior Engineering Manager - Loyalty Product
Core
Lead the technical execution, architecture, and delivery of the AI-powered Zeta Loyalty product suite, enabling brands to create flexible, enterprise-grade loyalty programs with intelligent experiences.
Role type
Senior Engineering Manager (Technical Leadership)
Builds
Configurable loyalty programs, reward rules, tiering structures, points tracking, and omnichannel activation features integrated with Zeta Marketing Platform (ZMP) and AthenaOS.
Domain
Marketing Technology / Customer Data Platforms / SaaS
Deliverable
production ML models | product features
Required skills
Distributed systems, multi-tenant SaaS architecture, full-stack development, API design, cloud-native architectures, observability, incident management, team mentoring, technical roadmap planning, cross-functional collaboration.
Preferred skills
Marketing technology, customer-data platforms, agentic applications, AWS, Kubernetes, Kafka, Snowflake, Iceberg, PostgreSQL, Redis, Node.js, React.js, cloud cost optimization (FinOps).
Technologies
AWS, Kubernetes, Kafka, Snowflake, Iceberg, PostgreSQL, Redis, Node.js, React.js
Responsibilities
Lead architecture and technical direction for loyalty domains; translate product strategy into engineering roadmaps; drive technical design for services, APIs, and schemas; build and lead a high-performing engineering team; ensure product reliability, scalability, and security; partner with Product, SRE, DevOps, and Security teams to deliver integrated capabilities.
Seniority
Senior, hands-on IC with management responsibilities
