Support Services Manager (Children & Young People)
Core
Oversee and develop evidence-based trauma-informed support programs for children and young people with complex needs, including those with behaviours that present as complex.
Role type
Support Services Manager (NDIS/Child Protection)
Builds
Trauma-informed support programs, care plans, and risk assessments for NDIS participants and children/youth.
Domain
Social Services / Disability Support / Child Protection
Deliverable
client delivery
Required skills
Staff coordination and scheduling, team leadership and supervision, multidisciplinary team collaboration, case plan and risk assessment development, incident investigation and reporting, stakeholder communication
Preferred skills
Understanding of statutory care systems, experience in complex multidisciplinary teams
Technologies
None stated
Responsibilities
Oversee delivery of trauma-informed support, coordinate daily care of children and young people, manage performance and supervision of frontline therapeutic staff, participate in case reviews and care teams, conduct incident investigations and reportable conduct inquiries, ensure timely reporting to Child and Youth Protection Services
Seniority
Mid-Senior, hands-on management

