Sr Manager, Network and Infrastructure Reliability | India
Core
Senior technical manager responsible for stabilizing and modernizing the production network and infrastructure environment, transitioning operations from manual to automated code-driven execution.
Role type
Senior Manager, Network & Infrastructure Reliability (Player-Coach)
Builds
Automated network operations, infrastructure-as-code workflows, and modernized DC/cloud environments
Domain
Cloud Contact Center Software, Data Center Networking, Hybrid Cloud
Deliverable
production ML models | infrastructure
Required skills
Network engineering (OSPF, EVPN, VXLAN, Cisco Nexus/NX-OS), Hybrid cloud management (GCP), Network automation & IaC (Ansible, Terraform, Python, Git, CI/CD), Legacy modernization, Observability (ThousandEyes, Grafana, Loki, NetFlow, Netscout), Kubernetes/AI/GPU infrastructure support, Team leadership, Technical mentoring
Preferred skills
None explicitly stated as preferred
Technologies
Ansible, Terraform, Python, Git, CI/CD, ThousandEyes, Grafana, Loki, NetFlow, Netscout, Cisco Nexus, NX-OS, GCP, Kubernetes
Responsibilities
Stabilize daily operations and assess existing talent, Rebuild team and operating workflows against measurable milestones, Transition frontline operations from manual to automated code-driven execution, Mentor and develop senior engineers and technical leads, Partner with software engineering, security, SRE, and product teams, Lead teams through technical migrations and modernization
Seniority
Senior, hands-on IC manager
