Staff Design Operations Program Manager
Core
Building systems, tools, processes, and rituals to enable a 40+ person design team to focus on creative work while scaling quality and velocity.
Role type
Staff Design Operations Program Manager (Strategy & Execution)
Builds
Operating systems, AI tooling workflows, culture rituals, and external presence strategies for the design organization.
Domain
Fintech / SaaS Design Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, cross-functional influence without authority, program management, AI tooling strategy, culture definition, external employer branding, risk mitigation, stakeholder management, independent execution
Preferred skills
Experience building horizontal functions from scratch, community engagement, data-driven decision making
Technologies
AI tooling, design operating systems
Responsibilities
Define and execute Design Ops strategy, set AI adoption frameworks, architect scalable design systems, manage design culture and rituals, lead external presence and hiring support, design onboarding programs, act as cross-functional connective tissue, advise design leadership, define success metrics
Seniority
Staff, hands-on IC with strategic ownership
