Field Service Technician (Maintenance) – London, UK (Fixed-Term, Minimum 30 Hours/Week)
Core
Maintain and install camera hardware for retail shelf-monitoring systems at customer sites.
Role type
Field Service Technician (Hardware Maintenance & Installation)
Builds
Retail AI shelf-monitoring operating system
Domain
Retail technology / Computer vision hardware
Deliverable
production ML models | product features
Required skills
hardware troubleshooting, power tool operation, preventative maintenance, installation, SLA adherence, physical stamina, time management
Preferred skills
field service experience, construction/installation background
Technologies
power tools, camera hardware, company-provided tools
Responsibilities
diagnose and repair camera hardware issues, install and configure shelf-mounted cameras, conduct routine preventative maintenance, respond to service calls, maintain accurate service records, attend night installations, operate power tools safely, meet speed and quality KPIs
Seniority
Individual Contributor, hands-on technician