Client Services Support Analyst
Core
Support biopharmaceutical clients in the development and deployment of market access software solutions (Access Genius) by managing project lifecycles, collecting requirements, and coordinating with technical and regulatory teams.
Role type
Client Services Support Analyst
Builds
Interactive platforms and tools to optimize sales and marketing strategies for biopharmaceutical clients
Domain
Biopharmaceutical / Healthcare Technology
Deliverable
product features
Required skills
Project management, Business requirements analysis, Testing, Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook), Client inquiry management
Preferred skills
Project coordination experience, Project management software proficiency
Responsibilities
Develop and maintain project plans, collect business requirements from clients, test product offerings, coordinate with Engagement and Application teams, manage client inquiry processes, facilitate Medical/Legal/Regulatory submission processes
Seniority
Entry-level / Individual Contributor