Part-Time Customer Experience Specialist at 5 Row Apartments
Core
Greet residents and prospects, manage inquiries, prepare apartments for tours, and maintain community standards to ensure a positive living experience.
Role type
Part-time Customer Experience Specialist (Residential Leasing)
Builds
Apartment community operations and resident onboarding
Domain
Residential Real Estate / Property Management
Deliverable
product features
Required skills
Customer service, communication, phone etiquette, apartment tour preparation, inventory management, pricing knowledge, event planning, social media basics, package room organization, vendor coordination
Responsibilities
Greet all visitors at the office, respond to resident and prospect inquiries via phone/email/text, answer calls and take notes, ensure apartments are ready for daily tours, walk buildings and amenities to maintain quality standards, assist prospective renters with pricing and availability, help plan community events, organize package room, maintain vendor relationships
