DevOps Engineer
Core
Design, implement, and automate large-scale distributed systems to ensure high availability, scalability, and efficiency for cloud contact center software.
Role type
Mid-level DevOps Engineer (Infrastructure & Automation)
Builds
Production-grade distributed systems, CI/CD pipelines, and observability stacks for cloud contact center platforms
Domain
Cloud Infrastructure, DevOps, Contact Center Technology
Deliverable
production ML models | product features | infrastructure
Required skills
Kubernetes, Docker, Terraform, Ansible, Prometheus, GitLab CI/CD, Linux administration, Networking, Python scripting, Incident Management
Preferred skills
SRE best practices, DevSecOps methodologies, Helm, GKE, ArgoCD, Grafana, Loki, Alertmanager
Technologies
GCP, AWS, OpenStack, VMware ESXi, Kubernetes, Helm, GKE, Docker, GitLab, ArgoCD, Terraform, Ansible, Prometheus, Loki, Alertmanager, Grafana
Responsibilities
Design and automate large-scale distributed systems; Build tools for availability and scalability; Monitor production environments; Participate in on-call rotation; Collaborate with engineering teams on software delivery improvements
Seniority
Mid-level, hands-on IC