Platform Experience Product Manager
Core
Shape and deliver a unified digital platform experience across a diverse portfolio of SaaS products, simplifying customer interactions and creating seamless, intuitive, and consistent experiences.
Role type
Platform Experience Product Manager
Builds
Unified digital platform experience across multiple SaaS products
Domain
SaaS / Cloud-based solutions
Deliverable
product features
Required skills
Platform strategy, Cross-functional collaboration, Requirements definition, Product lifecycle management, Roadmap prioritization, Platform design and consistency, Performance measurement, Customer engagement
Preferred skills
SaaS platform capabilities, Multi-product integrations, Multi-product technology ecosystems
Technologies
APIs, Agile development methodologies, Software architecture
Responsibilities
Lead the development and delivery of a unified platform experience; Act as the link between commercial strategy, product development, engineering execution, and UX design; Translate business objectives and customer needs into clear, detailed, engineering-ready specifications; Lead platform feature development from ideation and planning through implementation and launch; Navigate competing priorities across multiple product teams; Partner with UX and Engineering teams to create intuitive, cohesive experiences; Use data, analytics, and key performance indicators (KPIs) to guide product decisions; Serve as the subject matter expert for the connected platform experience, engaging directly with customers and partners; Identify opportunities to optimize platform capabilities and improve integration between products.
Seniority
Mid-Senior, hands-on IC